Do you want to know or share something?
Below you can find our frequently asked questions.
Is your answer not listed?
Contact us by the Live chat at the bottom right or use the form.
Our customer service is happy to help you!
Frequently Asked Questions
- How do i buy credits?
You can buy credits online with Paypal or Mastercard. When payment is finished, the credits will be added instantaneously in your account.
- How long can i chat with 1 credit?
- How long are my credits valid?
Your credits are valid indefinitely (see general terms and conditions for further explanation).
- Where can i find my chat history?
You can find your chat history in your personal account.
- Will my credits be credited immediately?
Yes, after purchasing your credits, they will be added to your account immediately.
- Are there psychics available?
On our website you can see who is available or who is offline/busy.
You can make an appointment with the coach you wish to speak.
- How do I start an email consultation?
On the profile of the coach - Choose email consultation
- Where do i make an appointment?
Go to the coach's profile and choose 'make an appointment'. Suggest a date and time. You will receive an answer by e-mail.
- Where can I see my favorite coaches?
In your personal account you can easily see which coaches you have been in contact with.
- How do I manage my reviews?
You can manage/change/delete all your reviews in your personal account.
You can post a review when you have chatted with a coach for (5) minutes or more.
- How do I start my introduction chat?
During your registration you will receive 2 free minutes to get acquainted with our system.
It is not allowed to create multiple accounts.
- My question is not listed here
Contact us via the form below.
We are happy to help you.
- Can I register as a spiritual coach?
Leave your details in the form below
You can also leave a message in our live chat
Our live customer service chat can be found at the bottom right
We will get back to you within 24 hours
We are happy to help you
Fill in the form below for other questions.
Chatspiritual will answer your question within 12 hours.
You can place reviews in your own personal account.
Our customer service is only for customer service questions.
No readings are given through customer service.
To manage reviews or read conversation reports,
you can go to your personal account.